1. Make outbound calls to US local real estate agents an d try to sell our products (ADs). 2. Develop an d expand the new market on my own. 3. Follow up the potential clients an d maintain the existing customers. 4. Deliver the training to sales team in Philippines an d acting as a supervisor. 5. Run the delay report of sales team an d hold the routine meeting.

1. Support Avaya’s new released product - Secure Access Link replaced the old connecting method – modem, which makes it more secure an d steady. Most of Avaya products are SAL enabled nowadays. My job is to make sure the connection is stable an d smooth as well as alarm go through SAL gateway. 2. Support Application Enablement Services which is like medium center sitting between 3rd party app an d Avaya main product Communication Manager. AES is more like an interface which connects Apps an d CM to meet customize expectations, like monitoring, conference, etc.

1. Conform to globalized service processes, attend to customers’ calls an d query through HP international technical support hotline. 2. Guide customers to go through necessary trouble shooting processes 3. Efficiently solve customers’ hardware

1. At the beginning, I worked as an interpreter an d manager assistant. 2. I learned about wrought iron works, interior decorations an d after service as well very quick. 3. I was promoted as a sales manager because of my efforts, endeavor an d outstanding work. I am in charge of a new regional showroom where there were 7 people in all, Chinese an d local staff. We cooperated with each other very well an d it did work out perfectly. With all the effort from my staff, we beyond our goal an d gain the bonus due to team work at kick off party, i was very cheerful an d grateful. 4. We expanded the market, church, hospital, hotel, etc. Six months later, the income was up to half million on average per month (RMB).

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